National Scam Warning
Please Be Aware: National Scam Targeting Grieving Families
Please know there is a nationwide scam being perpetrated on grieving families. The scam involves someone calling and acting like they are from a funeral home where the family is being served. The scammers can mask their real phone number on CallerID to show they are calling from the funeral home that served the family. This practice is called spoofing. They call families and demand payment for additional charges related to the funeral, and they ask for a credit card number. In general, please never give out a credit card number to someone calling you. If you receive a call like this, hang up, and call the funeral home directly and speak to your funeral director. Never use the phone number that is given to you from the person that called you.
Please know that Groce will never call you for billing information over the phone. We will never ask for credit card information over the phone. If someone calls you asking for this information it is a scam, and it is not Groce. Please let us know if you receive any calls pretending to be from Groce and asking for payment.
To contact Groce Funeral Home and Cremation Services, please call 828-252-3535
I had no plans at all! From the first call to Dale Groce, letting him know of Jerry's passing, he was at Carepartners Solace in 20 mins. He was greeting everyone, and his compassionate nature was overflowing!! He said they would be there, no rush to plan, just to let him know when we were ready. That made the whole process for us to plan just open up. We met, planned as Dale's professionalism was evident from the start. He listened as we talked, taking notes, and asked us to tell him about Jerry. Dale Groce and his staff were Amazing!! They helped us turn a very sad situation into a wonderful celebration of Life. We are forever grateful for Groce Funeral Home. 10 isn't high enough!